Shipping Policy
Last updated: October 15, 2026
Order Processing
We aim to process orders within 1–3 business days, excluding weekends and holidays.
During high-volume periods, including product launches, sales, and holidays, processing may take an additional 1–2 business days.
Shipping Times & Costs
We currently ship exclusively within the United States and do not offer international shipping.
Shipping rates are calculated at checkout based on your location and selected shipping method.
Free standard shipping is available on orders of $60 or more, after discounts and before taxes. Orders below $60 will be charged shipping based on the rates displayed at checkout.
Estimated delivery times depend on the shipping method selected at checkout. While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to carrier operations, holidays, or unforeseen circumstances.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Please allow 24–48 hours for tracking information to update, as carriers may need additional time to scan and process shipments.
Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible at contact@yurikotea.com.
We'll do our best to accommodate your request. However, once an order has entered the fulfillment process, changes or cancellations may no longer be possible.
Incorrect Addresses
Please double-check your shipping address before completing your purchase.
Once an order has shipped, we may be unable to modify the delivery address. If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
Lost, Delayed, or Damaged Packages
If your package is marked as delivered but cannot be located, we recommend checking around your delivery location, with neighbors, or with your local carrier.
If your package appears lost in transit, please contact us so we can investigate with the shipping carrier.
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item and packaging. This reporting timeframe helps us investigate promptly and does not limit any rights you may have under applicable law.
While carrier delays are outside our direct control, we'll do our best to assist you in resolving shipping-related issues.
Contact Us
For any shipping-related questions, please contact us at: